Transversal services that power all suites.
Suite of transversal services that powers other Humanergy suites: CRM, legal digital signature (digiEndorse), business videoconferencing (Meet), cloud infrastructure (Cloud), AI modules (AI), help desk, and integration gateway (Nexus).
Not all functionalities belong to a specific operational suite. HTP groups the horizontal services that connect to all suites: customer relations, document signing, communication, AI, and support. It is the technological backbone of the ecosystem.
Corporate IT teams, operations directors, technology managers, and CIOs seeking to unify transversal services that are normally in separate tools (HubSpot + DocuSign + Zoom + Zendesk + ChatGPT).
Each solution solves a specific functional domain. Implement the full suite, individual solutions, or specific modules — adopt HTP at the pace your organization needs.
Customer lifecycle management from prospection to post-sales, optimizing the commercial process, conversion, and retention.
Customer relationship management platform covering the complete cycle from prospection to post-sales: lead capture, qualification, opportunities, quotes with catalog, 360° customer profile, and automated marketing campaigns.
A commercial team without a CRM works with Excel lists that become outdated, opportunities lost due to lack of follow-up, and a sales process that each salesperson interprets their own way. The consequence: unpredictable pipeline and customer churn.
Commercial Directors, Sales Managers, Marketing teams, and Customer Success areas in companies with consultative or complex sales cycles.
100% legal electronic signature with complete audit: simple signature, advanced signature with FIEL, timestamps, and digital conservation of signed documents.
Electronic signature platform with legal validity: simple signature by OTP, advanced signature with FIEL/SAT e-signature, biometric signature, NOM-151 timestamps, contract templates, and complete audit trail with public QR verification.
Printing, signing, scanning, and emailing contracts is slow, costly, and legally vulnerable. A certified electronic signature complies with NOM-151 and the Federal Law on Advanced Electronic Signature — and reduces the contract closing cycle from weeks to hours.
Corporate legal areas, human resources (employment contracts), sales (commercial contracts), real estate, and any organization with high volume of signatures.
Technical support and service management (ITSM) system for handling incidents, requests, and problems from internal and external customers.
ITSM technical support and service management system: multichannel tickets (email, chat, WhatsApp, phone), configurable SLAs with automatic escalations, knowledge base with intelligent search, and user self-service portal.
Handling technical support via email or WhatsApp without a ticketing system means: you lose requests, you don't measure response times, you don't detect recurring patterns, and you have no evidence for audits or claims. A professional Help Desk solves those four problems.
Corporate IT areas, technology companies providing customer support, internal service desk, physical and digital product support.
Infrastructure and communication services: business videoconferencing (Meet), cloud infrastructure (Cloud), integration gateway (Nexus), and embedded AI modules.
Infrastructure services suite: Humanergy Meet (business videoconferencing with HD/4K and up to 1,000 participants), Cloud (multi-cloud or on-premise), Nexus (API and integration gateway), and AI (artificial intelligence modules embedded in each suite).
A modern company uses Zoom for meetings, AWS for infrastructure, Zapier for integrations, and ChatGPT for AI — paying 4 subscriptions to 4 different providers. This suite consolidates the 4 services into a single platform integrated with your operation.
CIOs, IT Directors, Solution Architects, and Innovation areas seeking to consolidate the technology infrastructure of the business ecosystem.
The HTP artificial intelligence module queries the suite's database daily, interprets the information according to the user's profile, and delivers actionable findings — detected risks, identified opportunities, and personalized alerts.
It is a copilot that understands what matters in HTP. It's not a generic assistant — it's a specialized module for this suite's domain.
Detects recurring ticket patterns and proposes KB articles
Alerts for signed documents about to expire
Identifies commercial opportunities with low activity
Optimizes cloud resources based on consumption patterns
Regulatory frameworks, official formats, and government validations are automatically updated — without your team having to worry about every tax, labor, or regulatory change.
GDPR · LFPDPPP · eIDAS
SOC 2 · ISO 27001 · AES-256
NOM-151 · FIEL · LFEA
Combine HTP with any other suite — they all share data, users, permissions, and the same AI layer.
Automated tax shielding, multi-country.
Intelligent labor compliance, multi-country.
Your company's central platform.
Hospitality, restaurants, and delivery. A single platform.
The educational platform for scaling institutions.
Omnichannel and multi-level e-commerce on a single platform.
Frictionless government compliance.
Schedule a 30-minute demo focused on HTP with our team or connect with a certified partner in your country.